Privacy Policy

At House of Zuri, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect customer information when you use our website houseofzuri.in.

1. Information We Collect
We may collect the following information when you visit our website, place an order or contact us:

- Name
- Email address
- Phone number
- Shipping and billing address
- Order details
- Payment status
- Customer support communication
- Website usage and device information through cookies or analytics tools

2. Payment Information
Online payments are processed through secure third-party payment gateways. We do not store your card number, UPI PIN, CVV, banking password or wallet credentials.

3. How We Use Your Information
We use customer information to:

- Process and deliver orders
- Share order and shipping updates
- Provide customer support
- Process returns, refunds or cancellations
- Improve website experience
- Prevent fraud, misuse or unauthorized transactions
- Send offers or updates only where permitted

4. Sharing of Information
We may share required information with trusted third parties such as:

- Courier and logistics partners
- Payment gateways
- Shopify and website service providers
- Customer support tools
- Legal or regulatory authorities if required

We do not sell customer personal information.

5. Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic and support marketing activities. Customers can manage or disable cookies through browser settings.

6. Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse or disclosure. However, no online platform can guarantee complete security.

7. Marketing Communication
Customers may receive promotional emails, SMS or WhatsApp messages only where permitted. You may opt out of marketing communication at any time.

8. Data Correction or Deletion
Customers may request correction or deletion of their personal information, subject to legal, order processing, tax, fraud prevention or business record requirements.

9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Updated policy will be posted on this page.

10. Contact
For privacy-related concerns, contact us at:
houseofzuri24@gmail.com

Business Name: Houseofzuri
Owner / Proprietor: SAURABH KUMAR
Address: House Sector 67, Sector 67 Mohali, 160062, Sahibzada Ajit Singh Nagar, Chandigarh, India