Product Name: Ketex Red Cotton Blend Polo Neck Tshirt Package Contains: It has 1 T-shirt Color: Red Fabric: Cotton Blend Pattern: Solid Occasion: Casual Combo/Set of: Pack of 1 Sleeve Length: Half Sleeve Neck Type: Polo Neck Weight: 210

1. Order Processing
Orders are processed within 1–3 business days. Tracking information is shared once dispatched.

2. Delivery Time
Products will be delivered within 5–10 business days. Remote areas may take longer.

3. Shipping Charges
Shipping charges are shown at checkout. Free shipping may apply to selected products or order values.

4. Incorrect Address
We are not responsible for delivery failures caused by incorrect addresses. Additional charges may apply for re-delivery.

5. Delivery Delays
Delays may occur due to weather, festivals, or courier issues. These are outside our control.

1. Return Eligibility
Returns are accepted only if the product is damaged, defective, or if the wrong item is delivered. You must request a return within 48 hours of delivery. We have 7 day return policy after request

2. Conditions for Return

Product must be unused and in original packaging. An unboxing video is required for

damaged/wrong item claims.

3. Refund Process
After approval, refunds are credited within 5–7 business days to the original payment method. Shipping fees are non-refundable.

4. Exchange
We do not offer exchanges at the moment/replacement.

5. Cancellation
Orders can be cancelled within 2 hours of placing them. After dispatch, cancellation is not possible.

6. Contact
For return or refund support: houseofzuri24@gmail.com